Terms of service

Terms of Service

Last Updated: 10 September 2026

Welcome to VAYUQ. These Terms of Service govern your use of the VAYUQ website and your purchase of products from us. By accessing or using our website, you agree to these Terms.

1. About VAYUQ

VAYUQ is an online streetwear brand offering apparel and related products through its website.

Throughout these Terms, the words “VAYUQ,” “we,” “us,” and “our” refer to VAYUQ. The words “you” and “your” refer to the person accessing our website or purchasing our products.

2. Use of Our Website

By using our website, you agree that:

You will provide accurate and complete information when placing an order.
You will use the website only for lawful purposes.
You will not attempt to interfere with, damage, or gain unauthorized access to our website or its systems.
You will not use our website to commit fraud or place fraudulent orders.

We reserve the right to refuse or cancel orders that appear to be fraudulent, unauthorized, or otherwise suspicious.

3. Products and Product Information

We make reasonable efforts to display product images, colours, sizes, descriptions, and other information as accurately as possible.

However, colours may appear slightly different depending on your device or screen settings.

Product availability may change without prior notice. We reserve the right to discontinue any product at any time.

4. Prices

All product prices displayed on our website are in Indian Rupees (₹) unless stated otherwise.

Prices may be changed at any time without prior notice. Any applicable taxes or charges will be displayed during the checkout process where applicable.

We reserve the right to correct pricing errors or other inaccuracies on the website. If an order has been placed with an obvious pricing error, we may contact you regarding the order or cancel it and provide an appropriate refund.

5. Orders

Placing an order on our website constitutes a request to purchase the selected products.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily guarantee that the order will be fulfilled if the product becomes unavailable or an issue is identified.

We reserve the right to cancel or refuse an order for reasons including:

Product unavailability.
Incorrect pricing or product information.
Payment-related issues.
Suspected fraudulent activity.
Incorrect or incomplete customer information.
Delivery limitations.

If we cancel a prepaid order, the applicable amount paid for the cancelled order will be refunded through the appropriate payment method.

6. Payments

We accept the payment methods made available on our website at the time of checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment processing may be handled by third-party payment providers. VAYUQ does not store complete payment card details on its own systems unless expressly stated otherwise.

7. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines shown on our website or communicated to you.

Delivery times may vary due to factors such as courier delays, weather, holidays, incorrect addresses, or circumstances outside our control.

You are responsible for providing a correct and complete delivery address and contact information.

VAYUQ is not responsible for delays caused by incorrect address information provided by the customer.

8. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are governed by our Return & Exchange Policy.

By purchasing from VAYUQ, you agree to the terms and conditions of that policy.

9. Intellectual Property

All content available on the VAYUQ website, including but not limited to:

VAYUQ name and logo.
Product images.
Graphics and designs.
Text and descriptions.
Website layout and visual elements.

is owned by or licensed to VAYUQ and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or commercially use our content without prior written permission.

10. User Content

If you voluntarily submit reviews, photographs, feedback, or other content to VAYUQ, you confirm that you have the right to submit that content.

By submitting content, you grant VAYUQ permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other technology providers.

Your use of these services may also be subject to the terms and policies of those third parties.

VAYUQ is not responsible for the independent policies or actions of third-party service providers.

12. Limitation of Liability

To the extent permitted by applicable law, VAYUQ will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

13. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information provided by customers.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.